Ways To Prioritize Maintenance Requests

Apart from ensuring that the vacation rental has high occupancy rate, maintenance is also essential to ensure high ROI. Also in order to uphold the value of a vacation rental, it is important to prioritize the maintenance and repair tasks. Regular maintenance keeps the property protected from routine damage and keeps the rental guests happy.

While every maintenance request should be responded to in an organized and timely manner, some tasks truly require immediate attention. Thus, there are various things that should be considered when assessing maintenance tasks.

All maintenance requests can be prioritized based on following criteria:

  • Identify The Priority Of Maintenance Tasks: Emergency maintenance tasks are the ones that require immediate and effective attention to avoid compromising the safety, general habitability, and long-term investment of the property. Problems such as power loss, a burst pipe, fire, or HVAC failure are examples of emergency situations. They may cost a lot if not immediately rectified. A quick response here is the key to ensure the guests’ safety and the integrity of the property. Keep the concerned vendors’ list on-hand for the management team to promptly contact the right vendor.

    Medium-priority maintenance tasks primarily consist of preventative maintenance such as debris and bush removal for fire prevention, slip prevention in the fall and winter, etc. These tasks are crucial to ensure that the property stays in good shape, and play a key role in long-term operations. All these are time-sensitive tasks but not urgent. Such tasks will affect operations eventually and need to be performed to maintain optimum property value.

  • Navigate High To Medium Priority Maintenance Requests: Once the maintenance requests have been categorized as per their priority levels, start resolving them starting with the highest priority task.
  • Assessing Low Priority Tasks: These tasks neither pose a safety risk nor do they prevent guests from utilizing the vacation rental as needed. These include tasks like replacing the oven’s light bulb, cosmetic wall repairs, etc. Just ensure that these are eventually done to avoid complaints from the guests.

The Rental Management Company assists property owners in managing maintenance requests for their rental investment property. The property managers provide services such as performing property maintenance tasks and repairs on time. To know more about ways to prioritize maintenance requests, visit 14613 South Padre Island Drive, Corpus Christi, TX – 78418, or call at (361) 949 – 9050.

 

Important Things That Can Make Vacation Rentals Feel Like Home

Vacation rental amenities provided by the owners directly impact the experience of guests and help in converting a one-time guest into a returning guest. When travelers browse through vacation rental properties, amenities can really set the rental apart and make it stand out by indicating that the property will make the guests feel like home.

Things that can make vacation rental feel like home are:

Various vacation rental features can be provided to offer comfort, convenience, and homely environment to the guests. Travelers tend to filter their search for a vacation rental according to the features and amenities offered.

  • 24-Hour Check-In: An automated check-in system will ensure that the guests can check-in whenever they please. It will free the owner from the responsibility of being present at the time of check-in. When the guests get access to the property through such services, they feel welcomed.
  • Wi-Fi Services: One basic necessity that any vacation rental should be equipped with is the Wi-Fi connection. The guests will accept a fast and convenient Wi-Fi connection, as a part of their rental package. A Wi-Fi network helps the guests in enjoying uninterrupted entertainment, complete any urgent work, check their emails, etc. Providing the Wi-Fi password at the time of check-in will allow the guests feel at home as they do not need to contact the owner whenever they need internet access.
  • Availability Of Cable Or Streaming Services: Even if they do not use the television, most guests will look for TV access as a must-have amenity in their vacation rental. The ideal combination would be to offer cable television, allowing access to various web portals, as well as live television for local news and weather reports.
  • Family-Friendly Games: Families with kids will be excited about being able to play at their holiday home. Also, provide a selection of games for the whole family to make the vacation rental stand out to travelers. Provide free kids’ amenities such as crayons, books, bathtub toys, etc. Some board games and cards for family fun can also be provided.
  • Local Maps & Recommendations: Make sure to provide local information for the guests to peruse. Provide information about the most recommended neighborhood restaurants and cafes. Include pamphlets on prominent local features like theaters, national parks or historical sights. This information will help the travelers feel as if they know the place as well as their hometown.
  • Electrical Appliances: Having electric cookware (such as a kettle, coffee maker, rice cooker, etc.), refrigerator, oven, etc. will help the guests enjoy by allowing them enjoy home cooked meals.

The Rental Management Company provides vacation rental equipped with various amenities. This is to ensure a comfortable stay for the guests. For more details on things that can make vacation rentals feel like home, visit 14613 South Padre Island Drive, Corpus Christi, TX – 78418, or call at (361) 949 – 9050.