Ways To Prioritize Maintenance Requests

Apart from ensuring that the vacation rental has high occupancy rate, maintenance is also essential to ensure high ROI. Also in order to uphold the value of a vacation rental, it is important to prioritize the maintenance and repair tasks. Regular maintenance keeps the property protected from routine damage and keeps the rental guests happy.

While every maintenance request should be responded to in an organized and timely manner, some tasks truly require immediate attention. Thus, there are various things that should be considered when assessing maintenance tasks.

All maintenance requests can be prioritized based on following criteria:

  • Identify The Priority Of Maintenance Tasks: Emergency maintenance tasks are the ones that require immediate and effective attention to avoid compromising the safety, general habitability, and long-term investment of the property. Problems such as power loss, a burst pipe, fire, or HVAC failure are examples of emergency situations. They may cost a lot if not immediately rectified. A quick response here is the key to ensure the guests’ safety and the integrity of the property. Keep the concerned vendors’ list on-hand for the management team to promptly contact the right vendor.

    Medium-priority maintenance tasks primarily consist of preventative maintenance such as debris and bush removal for fire prevention, slip prevention in the fall and winter, etc. These tasks are crucial to ensure that the property stays in good shape, and play a key role in long-term operations. All these are time-sensitive tasks but not urgent. Such tasks will affect operations eventually and need to be performed to maintain optimum property value.

  • Navigate High To Medium Priority Maintenance Requests: Once the maintenance requests have been categorized as per their priority levels, start resolving them starting with the highest priority task.
  • Assessing Low Priority Tasks: These tasks neither pose a safety risk nor do they prevent guests from utilizing the vacation rental as needed. These include tasks like replacing the oven’s light bulb, cosmetic wall repairs, etc. Just ensure that these are eventually done to avoid complaints from the guests.

The Rental Management Company assists property owners in managing maintenance requests for their rental investment property. The property managers provide services such as performing property maintenance tasks and repairs on time. To know more about ways to prioritize maintenance requests, visit 14613 South Padre Island Drive, Corpus Christi, TX – 78418, or call at (361) 949 – 9050.